Telecoms & Technology News

News, views, insights and updates from Zen Systems and the wider telecoms world

5 Tools We Use to Work From Home and Manage Remote Teams

5 Tools We Use to Work From Home and Manage Remote Teams

These are challenging and uncertain times for a lot of UK businesses. Ours too. Being a tech and telecoms company, we’re privileged to have a front seat view of all the available tech to keep teams communicating with each other, and business operations running smoothly (even when remote). Because we’re on the road working with clients across the UK we also regularly work fully remotely. Here are five tools we use every day to maximize connectivity within our team while minimizing our...

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How we’re helping clients affected by coronavirus

How we’re helping clients affected by coronavirus

With Covid-19 spreading across Europe many businesses are asking their teams to work remotely to contain the spread of the virus. While some businesses are already set up for remote working, many are needing to equip their teams with the right tools to continue business from home with very little notice. Cloud Calling hosted voice plans enable companies to make calls as if they were in the office and video conference with their colleagues and clients as if they were working together in person....

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Is Cloud Storage Safe and Secure

Is Cloud Storage Safe and Secure

Table Of Contents Introducing encryption Who holds the key to your data? The importance of monitoring and education In conclusion Cloud storage has moved into the mainstream - but ensuring 24/7 access to your organisation’s cloud network while guaranteeing the security of your service is a difficult balancing act. This issue is compounded by the public’s misconceptions around cloud security. After the well-publicised attack on Apple’s iCloud, there was an immediate drop in the popularity of...

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How to Cut Comms Cost

How to Cut Comms Cost

In today’s climate of austerity, cutting costs is de rigueur in the world of business. Technology is often regarded as the solution to many organisations’ financial woes, helping businesses to work smarter and achieve operational savings as a result. But where should you start? Many businesses put their communications strategies in the firing line, which makes sense with companies reportedly losing an average of $11,000 per employee every year due to ineffective collaboration and...

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A Surprising Way to Call in Lower Costs and Increased Productivity: Hosted Telephony

A Surprising Way to Call in Lower Costs and Increased Productivity: Hosted Telephony

If you want to reduce your business expenditure, then your telephone system is a good place to start. By introducing a hosted telephony solution, you could not only realise substantial cost savings but also improve your productivity and your customer service. However, it’s important to find the right communications solution for your business. You need to reduce your costs without sacrificing the quality of your service or the productivity of your staff. Here are the steps you may want to...

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How Smartphone and Office Integration is Changing the Way Offices Operate

From smartphones to laptops, tablets to mobile apps, everyone can now communicate at the touch of a button. This deluge of devices initially raised concerns with the working population. After all, how can you achieve any work-life balance if your office can always reach you? Such concerns have died down as technology now plays an intrinsic part in our everyday lives and brings us a vast range of benefits both inside and outside of the office. Bring Your Own Device (BYOD) initiatives have...

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3 Common Disaster Recovery Mistakes and How to Avoid Them

3 Common Disaster Recovery Mistakes and How to Avoid Them

Disasters are inevitable, often unpredictable and bring abrupt disruption to your business. From small service interruptions to total business shutdowns for days or months, or even fatal damage to your organisation, the effects vary in type and magnitude. Disasters can also result in revenue loss with US businesses reportedly losing $700 billion a year to IT downtime. To minimise disaster losses, a good disaster recovery plan is a necessity for every business unit, system and operation within...

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5 Important Signs You Need to Upgrade Your Telecoms Systems

Digital transformation is a marathon, not a sprint. Successful businesses continually integrate new technologies to stay ahead of the competition. However, when it comes to your telecoms system, this can seem like a daunting task. Where should you begin? How can you minimise the impact to both your staff and customers? Should you even bother? Yes, you should. Following an “if it ain’t broke, don’t fix it” mentality will only set your business up to fail in the future. Here are five signs your...

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7 No Nonsense Ways to Make Your Boss Invest in Your Network Infrastructure

Your network infrastructure is the backbone of your organisation. Without it, your daily operations and corporate communications would grind to a halt. As such, it’s vital to prioritise the modernisation of your organisation’s current network infrastructure. However, your network is not a visible component of your business and can easily get overlooked when budgets are handed out. As such, you may struggle to convince your boss to invest in your network infrastructure. If you need to convince...

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Why You Need 4G Backup Broadband for Your Critical Connections

If your internet went down right now, would it matter? For most businesses, the answer is a resounding “yes”. Yet, only 25% of enterprises hit by internet outages last year could mitigate these circumstances. Downtime costs businesses dearly. Research reveals UK companies lost £7 billion due to broadband outages in 2016, with an average wait of six hours for every outage. What’s more, almost 82 million productive hours were lost, with the average UK firm suffering two major outages in 2017....

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Cloud Managed Wireless Equals Better Network Management

Cloud versus on-premise? It’s a question our clients regularly ask, the answer to which depends on both your business and its exact requirements. Regardless of the technology in question, there are plenty of options to choose for both a cloud or on-premise installation. But when it comes to your wireless network, a cloud-managed solution is proving to be an increasingly popular option for many businesses, particularly from a network management perspective. What is a...

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Your Guide to Scaling Up With IT Managed Service Providers

Technology is taking over. Whether your business is embracing the Internet of Things (IoT), implementing VoIP (Voice over IP) or introducing a Bring Your Own Device (BYOD) policy, there’s more demand for bandwidth and access to your data than ever before with global IP traffic predicted to increase nearly threefold over the next 5 years. Such escalating demand means your systems need to scale to improve the efficiency and reliability of your IT operations. If you fail to scale, then your...

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We bring you news and updates in the telecoms industry, 3CX feature updates, user guides and industry trends all in one place.

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Zen Systems Ltd is registered in England and Wales. Registered No. 03744427. VAT Registration No. 944019333

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