Telecoms & Technology News

News, views, insights and updates from Zen Systems and the wider telecoms world

How 3CX Connects With Office 365 to Make Your Life Easier

How 3CX Connects With Office 365 to Make Your Life Easier

Better together. No, we’re not about to lecture you on Brexit. This post explains how the combination of Microsoft’s Office 365 software with the 3CX PBX Unified Communications solution packs a powerful punch for your business. The extensive functionality and substantial cost savings of both offerings will help your business boost its bottom line and realise a huge range of benefits. The good news is that the integration of these two services is now completely seamless. When the latest version...

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Fibre Optic Leased Lines: Five ways they benefit your business

Fibre Optic Leased Lines: Five ways they benefit your business

If you are looking at ways to do business more effectively, then you may have already considered investing in a leased line solution for your company. By making this simple change to the way you access the internet, communicate and do business with your customers, you can significantly impact productivity, efficiency, and most importantly, your profitability.  Put simply, a leased line is a private dedicated internet connection, providing ultra-fast links for data sharing and...

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Case Study | Woodstock Trading Company

Case Study | Woodstock Trading Company

COVID-19 and Remote Work  Over the last decade, companies around the world have begun to mobilise their workforce. Thanks to the expanding utility of VoIP technology, cloud calling, and other workflow management tools, companies are no longer required to be localised in a specific location in order to ensure business runs efficiently. While companies have been preparing for such a future, the COVID-19 pandemic has accelerated this move, unfortunately catching many businesses by surprise....

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5 Tools We Use to Work From Home and Manage Remote Teams

5 Tools We Use to Work From Home and Manage Remote Teams

These are challenging and uncertain times for a lot of UK businesses. Ours too. Being a tech and telecoms company, we’re privileged to have a front seat view of all the available tech to keep teams communicating with each other, and business operations running smoothly (even when remote). Because we’re on the road working with clients across the UK we also regularly work fully remotely. Here are five tools we use every day to maximize connectivity within our team while minimizing our...

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How we’re helping clients affected by coronavirus

How we’re helping clients affected by coronavirus

With Covid-19 spreading across Europe many businesses are asking their teams to work remotely to contain the spread of the virus. While some businesses are already set up for remote working, many are needing to equip their teams with the right tools to continue business from home with very little notice. Cloud Calling hosted voice plans enable companies to make calls as if they were in the office and video conference with their colleagues and clients as if they were working together in person....

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Is Cloud Storage Safe and Secure

Is Cloud Storage Safe and Secure

Table Of Contents Introducing encryption Who holds the key to your data? The importance of monitoring and education In conclusion Cloud storage has moved into the mainstream - but ensuring 24/7 access to your organisation’s cloud network while guaranteeing the security of your service is a difficult balancing act. This issue is compounded by the public’s misconceptions around cloud security. After the well-publicised attack on Apple’s iCloud, there was an immediate drop in the popularity of...

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How to Cut Comms Cost

How to Cut Comms Cost

In today’s climate of austerity, cutting costs is de rigueur in the world of business. Technology is often regarded as the solution to many organisations’ financial woes, helping businesses to work smarter and achieve operational savings as a result. But where should you start? Many businesses put their communications strategies in the firing line, which makes sense with companies reportedly losing an average of $11,000 per employee every year due to ineffective collaboration and...

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A Surprising Way to Call in Lower Costs and Increased Productivity: Hosted Telephony

A Surprising Way to Call in Lower Costs and Increased Productivity: Hosted Telephony

If you want to reduce your business expenditure, then your telephone system is a good place to start. By introducing a hosted telephony solution, you could not only realise substantial cost savings but also improve your productivity and your customer service. However, it’s important to find the right communications solution for your business. You need to reduce your costs without sacrificing the quality of your service or the productivity of your staff. Here are the steps you may want to...

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How Smartphone and Office Integration is Changing the Way Offices Operate

From smartphones to laptops, tablets to mobile apps, everyone can now communicate at the touch of a button. This deluge of devices initially raised concerns with the working population. After all, how can you achieve any work-life balance if your office can always reach you? Such concerns have died down as technology now plays an intrinsic part in our everyday lives and brings us a vast range of benefits both inside and outside of the office. Bring Your Own Device (BYOD) initiatives have...

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3 Common Disaster Recovery Mistakes and How to Avoid Them

3 Common Disaster Recovery Mistakes and How to Avoid Them

Disasters are inevitable, often unpredictable and bring abrupt disruption to your business. From small service interruptions to total business shutdowns for days or months, or even fatal damage to your organisation, the effects vary in type and magnitude. Disasters can also result in revenue loss with US businesses reportedly losing $700 billion a year to IT downtime. To minimise disaster losses, a good disaster recovery plan is a necessity for every business unit, system and operation within...

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5 Important Signs You Need to Upgrade Your Telecoms Systems

Digital transformation is a marathon, not a sprint. Successful businesses continually integrate new technologies to stay ahead of the competition. However, when it comes to your telecoms system, this can seem like a daunting task. Where should you begin? How can you minimise the impact to both your staff and customers? Should you even bother? Yes, you should. Following an “if it ain’t broke, don’t fix it” mentality will only set your business up to fail in the future. Here are five signs your...

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7 No Nonsense Ways to Make Your Boss Invest in Your Network Infrastructure

Your network infrastructure is the backbone of your organisation. Without it, your daily operations and corporate communications would grind to a halt. As such, it’s vital to prioritise the modernisation of your organisation’s current network infrastructure. However, your network is not a visible component of your business and can easily get overlooked when budgets are handed out. As such, you may struggle to convince your boss to invest in your network infrastructure. If you need to convince...

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We bring you news and updates in the telecoms industry, 3CX feature updates, user guides and industry trends all in one place.

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