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Zen Systems · About us

About us

We've spent eighteen years working with 3CX and refining the one thing that matters most to a business: being supported and looked after, not just sold to. We are a close-knit team, and we've been doing this since 2007.

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Our story

Everything we do comes back to looking after people

What lights us up isn't the phone system, it's a customer knowing they can call us and someone will help. It isn't just about delivering a system. It's about understanding what's really going on in a business, being straight with people, and sticking around long after the invoice is paid.

18^yrs

Supporting UK business telecoms, since 2007

99.99^%

Platform uptime

4.9^/5

Rating from UK businesses on Trustpilot

3^rings

Our promise for answering your call

Trusted and certified

3CX Titanium Partner, No. 202649
Independent since 2007
UK support Mon–Fri 9:00–5:30, platform monitored 24/7

Meet the team

The people who'll be on the other end of the phone

James Howard-Dobson

Customer Sales & Success

James is your guide in all things business telecoms. He's spent years finding ways to save businesses time and money on their phone systems.

Adam Howard-Dobson

Operations Director

Adam holds our operations and finance together. Away from the office, he's an accomplished drone and helicopter pilot.

Dean

Role

A short line about what they do and what they're known for.

Alex

Role

A short line about what they do and what they're known for.

Oli

Role

A short line about what they do and what they're known for.

What we believe

Three things we hold ourselves to, always

We pick up the phone

Every reseller sells the same product. What's ours is being there when it matters, so a call to us is never a wasted one.

We stay close, not just for the sale

The people who bring you on board are the ones who keep checking in. If your business changes, they already know your system.

We'll tell you the truth, even when it costs us

If the honest answer is a smaller package, or no change at all, that's what we'll say.

In their own words

“James Howard-Dobson and his team were extremely helpful in migrating us from our previous provider, responding with grace to challenges encountered along the way. Our service is now running very smoothly.”

Dan Milgram, Owner at Transpharmation Ltd

Peace of mind in business telecoms

Let's talk about your business, not just your phone system

Book a free consultation and tell us what's not working. We'll listen first, and only recommend something if it helps.

Book a free consultation