Telecoms & Technology News

If your internet went down right now, would it matter? For most businesses, the answer is a resounding “yes”. Yet, only 25% of enterprises hit by internet outages last year could mitigate these circumstances. Downtime costs businesses dearly. Research reveals UK companies lost £7 billion due to broadband outages in 2016, with an average wait of six hours for every outage. What’s more, almost 82 million productive hours were lost, with the average UK firm suffering two major outages in 2017....

Cloud versus on-premise? It’s a question our clients regularly ask, the answer to which depends on both your business and its exact requirements. Regardless of the technology in question, there are plenty of options to choose for both a cloud or on-premise installation. But when it comes to your wireless network, a cloud-managed solution is proving to be an increasingly popular option for many businesses, particularly from a network management perspective. What is a...

Technology is taking over. Whether your business is embracing the Internet of Things (IoT), implementing VoIP (Voice over IP) or introducing a Bring Your Own Device (BYOD) policy, there’s more demand for bandwidth and access to your data than ever before with global IP traffic predicted to increase nearly threefold over the next 5 years. Such escalating demand means your systems need to scale to improve the efficiency and reliability of your IT operations. If you fail to scale, then your...

If you want to double your business without a single new hire, you need to free up your existing staff from mundane tasks so they can focus on your strategic goals and scaling your business. To achieve this, you’ll need to outsource your day-to-day operational tasks to an IT managed services provider (MSP). MSPs are growing in popularity. Research reveals the worldwide managed services market was worth $128 billion in 2014 and it is predicted to reach $230 billion by 2020. When it comes to...

Your network communications is an unruly little beast. If it’s left unattended, it could grind your business to a halt and play havoc with your communications channels. It’ll prevent your customers and staff from accessing your email, messaging, voice, file sharing, conferencing and other such services. As your traffic volumes increase and the required number of communications services grow, the operational challenges of keeping your business connected also escalate. And so do the...

Concerns over cyber security have skyrocketed in the last 12 months. It’s hardly surprising as the size, sophistication, and impact of network attacks coupled with burgeoning IT infrastructures make it increasingly difficult to manage and protect your network. Advancing digitisation means that every business relies now on data and so every business is vulnerable to a cyber attack. Research reveals about one in 40 small businesses are at risk of being victim to a cyber crime whilst nearly seven...

A fibre leased line provides a premium internet connection to your business. However, as leased line costs continue to fall, an increasing number of businesses (including SMEs) are now embracing leased lines as an essential part of their day-to-day operations. So, what is a leased line? It’s simply a fixed-bandwidth, symmetric and dedicated data connection to the internet or provides a link between two of your offices. A leased line will help you when you’re working with large files or high...

A network security audit is essential for every business. Without one, you don't know if your organisation is vulnerable to a vast range of cyber security threats. Yet, the growing complexity of today’s networks increases the need for a comprehensive security audit. From your cloud services, to your data networks, and disaster recovery backup services, it’s not enough to just conduct basic network security monitoring. A network security audit provides a comprehensive toolkit for your business....

We live in a digital era where your customers would prefer to tweet than talk on the telephone. You now need to effectively communicate not just with your customers, but with your workforce across multiple devices, formats and platforms.  Embracing such digital diversification is a must-have for businesses to remain competitive. A recent report found the customer experience will overtake your products and pricing as the key brand differentiator by 2020. Your customer comms strategy will play a...

WiFi is everywhere. It’s in our coffee shops, restaurants and local high-street shops, providing us with the seamless connectivity we now expect in our day-to-day lives. Coupled with the rise of smartphones and Bring Your Own Device (BYOD) schemes, your staff now expect the same level of connectivity in your workplace - and for good reason. A study conducted by Frost & Sullivan revealed the average user saves 58 minutes of time per day when using their own devices. Further research from...

Zen Systems, a family-run SME communications reseller based in Suffolk, is able to target multinational enterprise customers by working with enterprise network platform provider Interoute Founded back in 2007 as a small family business, Ipswich-based Zen Systems might have remained a fairly typical channel reseller, serving small and medium enterprise (SME) customers in East Anglia with voice-over IP (VoIP) communications solutions. However, thanks in part to sheer chance and in part the...