Telecoms & Technology News
News, views, insights and updates from Zen Systems and the wider telecoms world
Faster Britain set to put Bilborough Businesses on the map!
When it comes to running a business effectively, there aren’t many threats to growth and productivity more significant than unreliable communication networks. Interruption, instability and sluggishness all come at a cost. Research published by the Office for National Statistics highlighted that unreliable internet connections impact productivity in 80% of businesses with the average team member wasting 72 minutes a day, or two and half working weeks a year as a direct result of poor...
How 3CX Connects With Office 365 to Make Your Life Easier
Better together. No, we’re not about to lecture you on Brexit. This post explains how the combination of Microsoft’s Office 365 software with the 3CX PBX Unified Communications solution packs a powerful punch for your business. The extensive functionality and substantial cost savings of both offerings will help your business boost its bottom line and realise a huge range of benefits. The good news is that the integration of these two services is now completely seamless. When the latest version...
Fibre Optic Leased Lines: Five ways they benefit your business
If you are looking at ways to do business more effectively, then you may have already considered investing in a leased line solution for your company. By making this simple change to the way you access the internet, communicate and do business with your customers, you can significantly impact productivity, efficiency, and most importantly, your profitability. Put simply, a leased line is a private dedicated internet connection, providing ultra-fast links for data sharing and...
Case Study | Woodstock Trading Company
COVID-19 and Remote Work Over the last decade, companies around the world have begun to mobilise their workforce. Thanks to the expanding utility of VoIP technology, cloud calling, and other workflow management tools, companies are no longer required to be localised in a specific location in order to ensure business runs efficiently. While companies have been preparing for such a future, the COVID-19 pandemic has accelerated this move, unfortunately catching many businesses by surprise....
5 Tools We Use to Work From Home and Manage Remote Teams
These are challenging and uncertain times for a lot of UK businesses. Ours too. Being a tech and telecoms company, we’re privileged to have a front seat view of all the available tech to keep teams communicating with each other, and business operations running smoothly (even when remote). Because we’re on the road working with clients across the UK we also regularly work fully remotely. Here are five tools we use every day to maximize connectivity within our team while minimizing our...
How we’re helping clients affected by coronavirus
With Covid-19 spreading across Europe many businesses are asking their teams to work remotely to contain the spread of the virus. While some businesses are already set up for remote working, many are needing to equip their teams with the right tools to continue business from home with very little notice. Cloud Calling hosted voice plans enable companies to make calls as if they were in the office and video conference with their colleagues and clients as if they were working together in person....
Is Cloud Storage Safe and Secure
Table Of Contents Introducing encryption Who holds the key to your data? The importance of monitoring and education In conclusion Cloud storage has moved into the mainstream - but ensuring 24/7 access to your organisation’s cloud network while guaranteeing the security of your service is a difficult balancing act. This issue is compounded by the public’s misconceptions around cloud security. After the well-publicised attack on Apple’s iCloud, there was an immediate drop in the popularity of...
How to Cut Comms Cost
In today’s climate of austerity, cutting costs is de rigueur in the world of business. Technology is often regarded as the solution to many organisations’ financial woes, helping businesses to work smarter and achieve operational savings as a result. But where should you start? Many businesses put their communications strategies in the firing line, which makes sense with companies reportedly losing an average of $11,000 per employee every year due to ineffective collaboration and...
A Surprising Way to Call in Lower Costs and Increased Productivity: Hosted Telephony
If you want to reduce your business expenditure, then your telephone system is a good place to start. By introducing a hosted telephony solution, you could not only realise substantial cost savings but also improve your productivity and your customer service. However, it’s important to find the right communications solution for your business. You need to reduce your costs without sacrificing the quality of your service or the productivity of your staff. Here are the steps you may want to...
How Smartphone and Office Integration is Changing the Way Offices Operate
From smartphones to laptops, tablets to mobile apps, everyone can now communicate at the touch of a button. This deluge of devices initially raised concerns with the working population. After all, how can you achieve any work-life balance if your office can always reach you? Such concerns have died down as technology now plays an intrinsic part in our everyday lives and brings us a vast range of benefits both inside and outside of the office. Bring Your Own Device (BYOD) initiatives have...
3 Common Disaster Recovery Mistakes and How to Avoid Them
Disasters are inevitable, often unpredictable and bring abrupt disruption to your business. From small service interruptions to total business shutdowns for days or months, or even fatal damage to your organisation, the effects vary in type and magnitude. Disasters can also result in revenue loss with US businesses reportedly losing $700 billion a year to IT downtime. To minimise disaster losses, a good disaster recovery plan is a necessity for every business unit, system and operation within...
5 Important Signs You Need to Upgrade Your Telecoms Systems
Digital transformation is a marathon, not a sprint. Successful businesses continually integrate new technologies to stay ahead of the competition. However, when it comes to your telecoms system, this can seem like a daunting task. Where should you begin? How can you minimise the impact to both your staff and customers? Should you even bother? Yes, you should. Following an “if it ain’t broke, don’t fix it” mentality will only set your business up to fail in the future. Here are five signs your...
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