Discover the world of 3CX and Business Telecoms with our extensive library of How-To Guides
How to Ensure Your Most Important Customers Always Reach the Right Person When your VIP customers call, they expect to be connected quickly and seamlessly to the right person. But if they’re stuck navigating complex menus, bouncing between departments, or waiting on...
Smaller Avaya Customers Are Being Left Behind, but Zen Systems Has You Covered. Avaya recently announced it will no longer prioritize smaller businesses for its cloud-based contact centre solutions, shifting its focus exclusively to large enterprises. That means...
Unlocking the Power of Call Reporting: Why It’s Time to Rethink Your Business Communications In today’s fast-paced business world, data-driven decision-making isn’t just an advantage—it’s a necessity. Whether you’re managing a sales team, running a customer support...
"Update Your Extension Status with a Simple Dial" Are you tired of having to navigate through complicated menus to change your extension status? With 3CX, it's as easy as dialing a code. Simply dial the designated number and your status will be updated in no time. No...
3CX takes the lead in SourceForge's summer rankings, beating out big competitors like RingCentral, 8x8, and Dialpad! As a leading 3CX Partner, the team at Zen Systems is thrilled to share the exciting news that SourceForge, a leading software review platform, has...
Installing the 3CX Web Client as a Progressive Web App (PWA) on Google Chrome Download the PWA: Click on the download icon in your browser’s address bar. Install the PWA: A dialog box will appear. Click on the “Install” button. Pin to Taskbar: You’ll be prompted to...
3CX Wins ‘Leader’ Award from SourceForge! We are excited to announce that 3CX has been named Best-in-Class among 90,000 products by SourceForge, a major software review and comparison website. As a 3CX Platinum Partner with over 15 years of experience working with the...
A quick reference guide to 3CX's impressive set of features Navigating through the myriad features of 3CX's powerful phone system can feel like deciphering a technical code, especially if you're not well-versed in the world of telephony. Some of the feature names may...
Step 1 Go to the Windows Menu and search for Control Panel: Step 2 Look for either Programs: "Uninstall a program" or Programs and Features Step 3 Once either option is selected from Step 2, find the 3CXPhone for Windows application, select it and click Uninstall:...
VoIP Can Save Your Business Money VoIP gives 90% Cost reduction on international calls A recent study suggests VoIP can reduce your company's international call charges by up to 90%. VoIP reduces local call costs by up to 40% Due to included minutes and other...
3CX v18 here! The final version of 3CX V18 is here offering best in class audio quality, performance and reliability. With customer communication at the forefront, V18 provides an all-in-one integrated solution to communicate internally and connect with prospects –...
Is homeworking here to stay? With many of us still working from home, businesses have adapted to supporting employees in their home offices. However, this has introduced some interesting challenges for IT support departments, especially around real-time communications...
3CX v18 is nearly here At Zen Systems, these are the things that get us excited - a 3CX major update release and all the new features it will bring to our customers! Our team of engineers has been busy testing v18 in Alpha and Beta versions, so we can give you the...
"Hello, can you hear me?" Hosted VoIP has been a blessing in our lives for more than 25 years now, but if you are reading this, you may have experienced some of the challenges that go with it. Even though hosted VoIP services are a flexible, scalable and...
3CX Call Quality: Good, Better, Best – how to choose what’s right for your business. You probably already know that there are some important call quality decisions to make when deploying 3CX Phone System into your business, but what do these choices ultimately depend...
