by James Howard-Dobson | Dec 10, 2019 | Case Studies
“What is unique, I think, and is certainly different from dealing with bigger companies, is that you can access any of the people you need, whether it’s account management or technical support.” Jenny Carter, IT Manager, Framlingham College “Peace of mind is rarely...
by James Howard-Dobson | Dec 10, 2019 | Case Studies
“I think what impressed us most was their knowledge and experience which was far away from other telephony suppliers.” Colin Kelly, ICT Manager, Insight Financial Services Colin Kelly, ICT Manager, Insight Financial Services Insight Financial Services (IFS) has eight...
by James Howard-Dobson | Dec 10, 2019 | Case Studies
“Zen demonstrated a high level of customer orientation and commitment to solving problems, and they were willing to put their money into the solution… We felt we were dealing with someone who was a supporter, which is different to merely being a supplier.” Bob...
by James Howard-Dobson | Dec 10, 2019 | Case Studies
“They are always looking ahead – they see things that could help us improve how we work or provide new services to our customers.” Melanie Banks-Browne, Chief Executive, John Banks “As a main dealer we are expected to provide more services for our customers than...
by James Howard-Dobson | Dec 10, 2019 | Case Studies
“I genuinely believe we won’t get the same elsewhere. They’re excited about the work, about our business and where we’re going, and they want to be part of making it a success.” Mitch Bailey, IT Manager, Austin Fraser “Sometimes you connect with a company – they get...
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