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Guides
Discover the world of 3CX and Business Telecoms with our extensive library of How-To Guides
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Faster Britain set to put Bilborough Businesses on the map!
When it comes to running a business effectively, there aren’t many threats to growth and productivity more significant than unreliable communication networks. Interruption, instability and sluggishness all come at a cost. Research published by the Office for National...
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How 3CX Connects With Office 365 to Make Your Life Easier
Better together. No, we’re not about to lecture you on Brexit. This post explains how the combination of Microsoft’s Office 365 software with the 3CX PBX Unified Communications solution packs a powerful punch for your business. The extensive functionality and...
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Fibre Optic Leased Lines: Five ways they benefit your business
If you are looking at ways to do business more effectively, then you may have already considered investing in a leased line solution for your company. By making this simple change to the way you access the internet, communicate and do business with your customers, you...
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Case Study | Woodstock Trading Company
COVID-19 and Remote Work Over the last decade, companies around the world have begun to mobilise their workforce. Thanks to the expanding utility of VoIP technology, cloud calling, and other workflow management tools, companies are no longer required to be...
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5 Tools We Use to Work From Home and Manage Remote Teams
These are challenging and uncertain times for a lot of UK businesses. Ours too. Being a tech and telecoms company, we’re privileged to have a front seat view of all the available tech to keep teams communicating with each other, and business operations running...
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How we’re helping clients affected by coronavirus
With Covid-19 spreading across Europe many businesses are asking their teams to work remotely to contain the spread of the virus. While some businesses are already set up for remote working, many are needing to equip their teams with the right tools to continue...
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Case Study | Framlingham College
“What is unique, I think, and is certainly different from dealing with bigger companies, is that you can access any of the people you need, whether it’s account management or technical support.” Jenny Carter, IT Manager, Framlingham College “Peace of mind is rarely...
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Case Study | Insight Financial
“I think what impressed us most was their knowledge and experience which was far away from other telephony suppliers.” Colin Kelly, ICT Manager, Insight Financial Services Colin Kelly, ICT Manager, Insight Financial Services Insight Financial Services (IFS) has eight...
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Case Study | Colbea
“Zen demonstrated a high level of customer orientation and commitment to solving problems, and they were willing to put their money into the solution… We felt we were dealing with someone who was a supporter, which is different to merely being a supplier.” Bob...
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Case Study | John Banks
“They are always looking ahead – they see things that could help us improve how we work or provide new services to our customers.” Melanie Banks-Browne, Chief Executive, John Banks “As a main dealer we are expected to provide...
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Case Study | Austin Fraser
“I genuinely believe we won’t get the same elsewhere. They’re excited about the work, about our business and where we’re going, and they want to be part of making it a success.” Mitch Bailey, IT Manager, Austin Fraser “Sometimes you connect with a company – they get...
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Is Cloud Storage Safe and Secure
Table Of Contents Introducing encryption Who holds the key to your data? The importance of monitoring and education In conclusion Cloud storage has moved into the mainstream - but ensuring 24/7 access to your organisation’s cloud network while guaranteeing the...
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How to Cut Comms Cost
In today’s climate of austerity, cutting costs is de rigueur in the world of business. Technology is often regarded as the solution to many organisations’ financial woes, helping businesses to work smarter and achieve operational savings as a result. But where should...
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A Surprising Way to Call in Lower Costs and Increased Productivity: Hosted Telephony
If you want to reduce your business expenditure, then your telephone system is a good place to start. By introducing a hosted telephony solution, you could not only realise substantial cost savings but also improve your productivity and your customer service. However,...