Guides

Discover the world of 3CX and Business Telecoms with our extensive library of How-To Guides

Case Study | Woodstock Trading Company

Case Study | Woodstock Trading Company

COVID-19 and Remote Work  Over the last decade, companies around the world have begun to mobilise their workforce. Thanks to the expanding utility of VoIP technology, cloud calling, and other workflow management tools, companies are no longer required to be...

read more
5 Tools We Use to Work From Home and Manage Remote Teams

5 Tools We Use to Work From Home and Manage Remote Teams

These are challenging and uncertain times for a lot of UK businesses. Ours too. Being a tech and telecoms company, we’re privileged to have a front seat view of all the available tech to keep teams communicating with each other, and business operations running...

read more
How we’re helping clients affected by coronavirus

How we’re helping clients affected by coronavirus

With Covid-19 spreading across Europe many businesses are asking their teams to work remotely to contain the spread of the virus. While some businesses are already set up for remote working, many are needing to equip their teams with the right tools to continue...

read more
Case Study | Framlingham College

Case Study | Framlingham College

“What is unique, I think, and is certainly different from dealing with bigger companies, is that you can access any of the people you need, whether it’s account management or technical support.” Jenny Carter, IT Manager, Framlingham College “Peace of mind is rarely...

read more
Case Study | Insight Financial

Case Study | Insight Financial

“I think what impressed us most was their knowledge and experience which was far away from other telephony suppliers.” Colin Kelly, ICT Manager, Insight Financial Services Colin Kelly, ICT Manager, Insight Financial Services Insight Financial Services (IFS) has eight...

read more
Case Study | Colbea

Case Study | Colbea

“Zen demonstrated a high level of customer orientation and commitment to solving problems, and they were willing to put their money into the solution… We felt we were dealing with someone who was a supporter, which is different to merely being a supplier.” Bob...

read more
Case Study | John Banks

Case Study | John Banks

“They are always looking ahead – they see things that could help us improve how we work or provide new services to our customers.” Melanie Banks-Browne, Chief Executive, John Banks “As a main dealer we are expected to provide...

read more
Case Study | Austin Fraser

Case Study | Austin Fraser

“I genuinely believe we won’t get the same elsewhere. They’re excited about the work, about our business and where we’re going, and they want to be part of making it a success.” Mitch Bailey, IT Manager, Austin Fraser “Sometimes you connect with a company – they get...

read more
Is Cloud Storage Safe and Secure

Is Cloud Storage Safe and Secure

Table Of Contents Introducing encryption Who holds the key to your data? The importance of monitoring and education In conclusion Cloud storage has moved into the mainstream - but ensuring 24/7 access to your organisation’s cloud network while guaranteeing the...

read more
How to Cut Comms Cost

How to Cut Comms Cost

In today’s climate of austerity, cutting costs is de rigueur in the world of business. Technology is often regarded as the solution to many organisations’ financial woes, helping businesses to work smarter and achieve operational savings as a result. But where should...

read more
3 Common Disaster Recovery Mistakes and How to Avoid Them

3 Common Disaster Recovery Mistakes and How to Avoid Them

Disasters are inevitable, often unpredictable and bring abrupt disruption to your business. From small service interruptions to total business shutdowns for days or months, or even fatal damage to your organisation, the effects vary in type and magnitude. Disasters...

read more

5 Important Signs You Need to Upgrade Your Telecoms Systems

Digital transformation is a marathon, not a sprint. Successful businesses continually integrate new technologies to stay ahead of the competition. However, when it comes to your telecoms system, this can seem like a daunting task. Where should you begin? How can you...

read more