Hosted 3CX

Private Cloud VMware hosting designed for 3CX

Twelve years of hands-on technical experience with 3CX has been poured into every element of our hosting platform.

Providing customers with:

  • Crystal clear voice calls
  • Bulletproof hosting on VMware Verified Cloud
  • Cost reduction with all-inclusive telecoms packages

Hosted 3CX

Private Cloud Benefits

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Crystal Clear Voice Calls

With hosting specifically designed for 3CX and VoIP, our server architecture and network is optimised to deliver crystal clear voice calls at all times.

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24/7 Health Monitoring

Using VMware advanced monitoring and performance tools, the health of your 3CX server is monitored 24/7 by our team of engineers. 

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SIP Trunk Interconnects

Private interconnects with our UK SIP trunk services keep your business calls private and prioritised, as they don’t traverse the general internet.

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Bulletproof Hosting

Using the latest VMware Cloud Verified infrastructure and replication options across multiple data centres, we provide customer uptime SLAs of up to 99.99%.

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Private By Design

With Private Cloud hosting, your 3CX system resides in its own Private Virtual Data Centre (VDC), completely isolating it and protecting your server and data.

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Advanced Firewall Protection

Your hosted 3CX server is protected by an enterprise-grade firewall, so unlike public cloud hosting, you have another layer of security protection.

3CX Hosting Comparison

Feature Hosted By 3CX Hosted By Zen Systems
Type of Hosting Public Cloud with Digital Ocean Private Dedicated Voice Servers
24x7 Monitoring
Nightly Backups (voicemails not included) (voicemails included)
Hosting Support - Forum, Chat & Email - Phone, Chat, & Email
Fully Managed
Unlimited Support
Static Public IP
Max. 3CX License Size 32 SC 1024 SC
SIP Trunk Included
FREE Calls Included (UK Local & Mobile)
Call Quality Guarantees
Expandable Call Recording Storage
Use 3CX Call Flow Designer (CFD) apps
Server SSH access
Secure IPSec VPN Connection (optional)
3rd Party Integrations
Get Hosted by 3CX Get Hosted by Zen Systems/a>

We provide Hosted 3CX to leading UK businesses

John Banks
Austin Fraser
Framlingham College
Framlingham College
Insight Financial Associates

Public Cloud

Hosted 3CX on Public Cloud servers is ok for up to around 10 people, but as businesses start to scale call quality issues have a wider impact. Especially when getting the support you need can be frustrating. This is because public cloud providers give no assurance for hosted telecoms, with some even prohibiting their use within their terms of service.

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Private Cloud

Hosted 3CX on Private Cloud servers gives businesses peace of mind, with greater security, end-to-end quality of service and access to a dedicated team of advanced 3CX engineers. Because when your business starts to grow, your hosted phone system and your business’s calls need to work flawlessly, so you can focus on running your business.

What our customers say

I genuinely believe we won’t get the same elsewhere. They’re excited about the work, about our business and where we’re going, and they want to be part of making it a success.

Mitch Bailey

IT Manager, Austin Fraser

What is unique, I think, and is certainly different from dealing with bigger companies, is that you can access any of the people you need, whether it’s account management or technical support.

Jenny Carter

IT Manager, Framlingham College

Hosted 3CX Packages

Small Private Cloud

Hosted 3CX Server

£150/month

12 and 36-month plans are available

Up to 25 users

  • Unlimited UK based support
  • UK landline and mobile calls*
  • 25 UK telephone numbers
  • 3CX Professional License
  • Resilient SIP Channels
  • Call quality guarantees**
  • 99.99% uptime with DRaaS***

Medium Private Cloud

Hosted 3CX Server

£290/month

12 and 36-month plans are available

Up to 50 users

  • Unlimited UK based support
  • UK landline and mobile calls*
  • 50 UK telephone numbers
  • 3CX Professional License
  • Resilient SIP Channels
  • Call quality guarantees**
  • 99.99% uptime with DRaaS***

Large Private Cloud

Hosted 3CX Server

£550/month

12 and 36-month plans are available

Up to 100 users

  • Unlimited UK based support
  • UK landline and mobile calls*
  • 70 UK telephone numbers
  • 3CX Professional License
  • Resilient SIP Channels
  • Call quality guarantees**
  • 99.99% uptime with DRaaS***

* On a 36-month term, subject to a fair usage policy. NGCS, international and premium rate calls and systems on a 12-month term are charged per minute, see our FAQs for pricing.
** Call quality guarantees are within our hosting platform and network and not over customer internet connections or local office networks.
*** 99.99% with optional Data Centre Replication (DRaaS) service. 99.95% as standard.

FAQs

What's your uptime target?

The uptime targets for private cloud hosted 3CX servers are:

  • 99.95% server uptime for a single 3CX server in our primary data centre.
  • 99.99% server uptime with our optional DRaaS service that replicates 3CX servers to another data centre in real-time.
How much do calls cost?

UK landline and mobile calls are included on all 36-month plans. National, international, and premium rate calls and systems on a 12-month term are charged at the rates shown below: 

Destination Pence Per Minute (excl VAT)
Local 0.838p
National 0.838p
Access Charge (0870/0845) 8p
Mobile (fm1 – fm17) 6.188p
France 1.43p
Germany 2.22p
Italy 2.16p
Spain 2.596p
USA 2.628p
Do I need to download any software?

No. Our Cloud Calling service will work with physical handsets or in a WebRTC compatible web browser like Chrome or Firefox. If you want to you can download the desktop application for both PC and Mac, and/or the Android or iOS applications from the relevant App sotres. The downloadable applications are subject to the following End User Licence Agreement

Download our FREE Hosted 3CX Preparation Guide