Zen Systems · 3CX Titanium Partner
3CX hosting options
3CX can be run in a few different ways, and each one has trade-offs. We'll help you work out which suits your business, either way, we won't just switch it on and disappear. We will provide all of the support that you need.
How we host your 3CX
We take hosting as seriously as the phone system itself
Hosting is easy to overlook, but it's what keeps a modern phone system secure and reliable. As a 3CX Titanium Partner, we take on the provisioning, installation and monitoring so you don't have to think about it, and we always stay close afterwards in case anything changes.
24/7
Monitoring of every managed 3CX instance
99.99%
Platform uptime
18yrs
Installing and supporting 3CX
3 rings
Our promise for answering your call
What's covered
- Managed updates, on your schedule
- Encrypted, off-site backups
- UK based support, 7 days a week
Weighing up your options
3CX can be hosted a few ways. Here's how they compare, honestly
As a 3CX licence provider, all three options below are available to you whichever route you choose. We'd rather show you the trade-offs than oversell one option.
Option one
Self hosted
Host it yourself, on your own server.
- Fully managed
- No
- System updates
- No
- High availability
- Manual
- SIP trunks
- No
- Support
- Self supported
Option two
3CX hosted
3CX host the instance for you directly.
- Fully managed
- Yes
- System updates
- Managed
- High availability
- None
- SIP trunks
- No
- Support
- 24/5 (£95/ticket)
Option three
Zen fully-managed 3CX
We host and look after everything, for as long as you're with us.
- Fully managed
- Yes
- System updates
- Managed, opt-out available
- High availability
- Yes
- SIP trunks
- Included
- Support
- 24/5, included
Availability, your way
Two levels of resilience, so you only pay for what you need
High availability
Your 3CX virtual servers are load balanced across two physical hosts, with automatic failover if one fails.
- Expected downtime
- 2–5 minutes
- Failover
- Automatic
- Cost
- Included
Ultra high availability
Your system is replicated to a standby instance that takes over immediately, for businesses that can't tolerate more than a minute or two of downtime.
- Expected downtime
- 1 minute or less
- Failover
- Immediate, to standby
- Cost
- On application
Getting you hosted
What happens if you book a consultation?
No jargon, no rushed decisions. Here's what happens once you get in touch.
We talk through which option suits your business
Self-hosted, 3CX hosted or fully-managed with us, we'll tell you plainly which fits your business, and why one of the others might suit you better.
We provision and install it properly
Your instance is set up, secured and tested by people who've done this hundreds of times, not a script run once and forgotten.
We keep watching over it, and over you
24/7 monitoring, managed updates and encrypted backups, with the same people on hand if your business changes or something needs attention.
In their own words
“James Howard-Dobson and his team were extremely helpful in migrating us from our previous provider, responding with grace to challenges encountered along the way. Our service is now running very smoothly.”
Dan Milgram, Owner at Transpharmation Ltd
Peace of mind in business telecoms
Let's find the right way to host your 3CX
Book a free consultation. We'll talk through your options honestly, and only recommend fully-managed hosting if it's the right fit.