3cx
Pricing
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Save Money
By reducing your current costs by up to 80%

Save Time
With a phone system you can rely on.
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Save The Day
With a phone system everyone will love.
Your Business Phone System Shouldn’t Cost
‘That’ Much
With…
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It doesn’t need to be that way.

3CX Pricing Is Different
With…
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Unlimited Users
Add as many users to your 3CX system at no additional cost
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More Features
3CX includes all the features your employees need to be productive, including working from home
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Flexible Hosting
Choose where to host your 3CX system to match your business needs
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Low-Cost Calls
Reduce call costs with a wide range of supported providers (SIP trunks)
Find the perfect 3CX system for you
We Understand
And it’s not easy to know who to trust if you’ve been burnt by a previous supplier.
At Zen Systems, we know how that feels and we’re here to help. With general advice on getting started with 3CX as a self-managed service, to providing you with a fully managed 3CX service that gves you total peace of mind – whatever you need we’re here for you.
We’re a friendly bunch and it would be great to hear about your phone system needs.
Why Choose Zen Systems?
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3CX Platinum Partner
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3CX Licenses Issued Instantly
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3CX Advanced Certified Engineers
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A Stress free migration plan
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Regularly rated 10/10 for support

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3CX Pricing Guide

1 simultaneous call per 3-4 people works best for most businesses. For example, if you have 50 people, you’ll need a 16 SC license. If you’re unsure, buy your license using this ratio and you can easily upgrade it later if needed.
How do I get my license?
Your 3CX license is sent to you via email once your order has completed.
As soon as your order is processed, you’ll receive an order confirmation email within a few minutes with you license key and tax invoice attached.
Need to renew a license key?
If you already have a 3CX License key just select the same license size and type as your existing key and add you existing key in the notes at the checkout. Your licence key will be checked and renewed automatically, and you’ll get a confirmation email within a few minutes of placing your order.
How Does 3CX Pricing Work?
3CX SMB FREE
3CX SMB FREE
£0.00 Forever
Up to 10 users
It Includes:
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Next-gen phone system
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Bring your own SIP Trunk
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WFH: remote-enable teams
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Live Chat
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Team Messaging
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WhatsApp
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Video Conferencing
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Holiday & Business Hours Routing
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3CX Talk Links
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Mobile & Desktop Apps
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Ring Group & Welcome Message
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Max 3 Deskphones
Professional
3CX PRO
From £250 /year
Per system NOT user!
It Includes:
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3CX SMB +
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Option to install on premise or self-host
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Dedicated Installation
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Call Recording
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CRM Integration
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Hot Desking
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Microsoft 365 Integration
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SMS & MMS
Enterprise
3CX ENT
From £320 /year
Per system NOT user!
It Includes:
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3CX PRO +
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Custom IP Phone Logo
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MS Teams
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Skill-based Routing
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Start / Stop Call Recording
3CX Pricelist
If you aren’t sure which licence size or type you need, take our 3CX Quiz.
3CX License Comparison
Support | 3CX Free | 3CX SMB | 3CX PRO | 3CX ENT |
---|---|---|---|---|
Extensions | ≥10 | 20 | Unlimited | Unlimited |
App: Windows and Web Client, iOS, Android | ✓ | ✓ | ✓ | ✓ |
Phone Directory | ✓ | ✓ | ✓ | ✓ |
Headset Integration | ✓ | ✓ | ✓ | ✓ |
Call Parking / Pickup | ✓ | ✓ | ✓ | ✓ |
Ring Groups | ✓ | ✓ | ✓ | ✓ |
Choose SIP Trunk | ✓ | ✓ | ✓ | ✓ |
Auto Attendant | ✓ | ✓ | ✓ | ✓ |
Inbuilt SBC for Office Phones | ✗ | ✓ | ✓ | ✓ |
BLF Busy Lamp Field | ✗ | ✓ | ✓ | ✓ |
Multi-level IVR | ✗ | ✓ | ✓ | ✓ |
Voicemail Transcription | ✗ | ✗ | ✓ | ✓ |
Intercom / Paging / PA Announcements | ✗ | ✓ | ✓ | ✓ |
Integrated Fax Server | ✗ | ✓ | ✓ | ✓ |
WQ / Hyper-V / KVM | ✗ | ✓ | ✓ | ✓ |
Custom FQDN | ✓ | ✓ | ✓ | ✓ |
Custom SMTP Server | ✗ | ✓ | ✓ | ✓ |
Call Recording | ✗ | ✓ | ✓ | ✓ |
Hotell PBX (Self-managed only) | ✗ | ✗ | ✗ | ✓ |
3CX Pricing FAQs
What is included in an annual subscription?
- 3CX SMTP Service – to receive alerts and notifications
- Security updates
- 3CX FQDN service
- Auto-renewal of Let’s encrypt SSL Certificate
- Seamless use of the iOS and Android Apps
- PBX Updates – Get the latest versions and service packs of 3CX
- IP Phone Firmware and Template Updates
- CRM Updates and additions
- VoIP Provider Templates Updates and additions
- 3CX WebMeeting – Web conferencing features for all users
Need to renew a license key?
We can work with you to determine what’s best for your business. However, as a general rule of thumb, 1 simultaneous call per 3-4 extensions is sufficient, i.e. a company with 50 extensions would need a 16 sim. call licence.
Is the free licence actually free?
Yes, 3CX SMB Free is a free-forever phone system for small businesses, offering communication features for up to 10 users, and is hosted by 3CX.
What are simultaneous calls?
Simultaneous calls are calls made concurrently at a given time.
Most businesses find they need the ability to make 1 simultaneous calls per 3-4 extensions.
Can I upgrade later?
Yes. You can upgrade your subscription at any point in time by just paying the difference for the remaining period.
What is a 3CX reseller?
A 3CX reseller is company authorised to provide 3CX products. 3CX does not
directly sell its own licences; they must be bought through a 3CX reseller.
We are a Platinum 3CX Partner and have been working with 3CX for 16 years.
Does my licence need to be renewed annually?
Yes. 3CX licences require renewal every year.
Where can I get the 3CX Software?
You can download the latest version of 3CX from the 3CX website. You will find versions for Windows and Linux (Debian) as well as the 3CX SBC. There are also links to download the softphone applictation for Windows, Android and iOS.
Where can I get the 3CX user Manaul?
3CX publish an end user manaul on their website that will talk you though the Webclient, the Applications, your Deskphone, Voicemail and Conferencing. There is also an administrators guide that will talk you through how to install 3CX either on premise or in the cloud. The guide covers Installation, creating Users, SIP Trunks, IVR’s/Call centres and System Management.
How many simultaneous calls do you need?
We can work with you to determine what’s best for your business. However, as a general rule of thumb, 1 simultaneous call per 3-4 extensions is sufficient, i.e. a company with 50 extensions would need a 16 sim. call licence.