Voice, Video, Chat and Meetings all in one place
Leverage the power of Office 365, Microsoft Teams and the Public Telephone network to take collaboartion to the next level.
Enterprise Grade Calling
Built in redundancy and load balancing ensure high quality and reliable calling is the standard.
Contacts and Calendar Sync
Contacts and Calendars are connected across Teams and Outlook allowing efficient and seemless communication.
Unify your communications
Level-up your collaboration skills by using Word, Excel and Powerpoint within calls and meetings.
Stay connected regardless of location or device
Use one application to keep in touch with colleagues and customers via your computer, mobile device or desk phone.
Make calls from any device. Seamlessly switch between handset, headset and or mobile device.
Use your office extension anywhere with the Teams mobile apps and web client even if you can’t get to the office.
Bring your own SIP
Choose from an ever expanding list of supported SIP Providers and bring your existing SIP to our DR platform.
Choice of handsets
You can choose from a range of supported IP handsets.
Book a video chat. We’ll take you through the key features of Teams Direct Routing and Microsoft Phone System.
These are the key features of Microsoft Phone System and Direct Routing
Phone System Features
- Real Time Presence
- Advanced Call Forwarding Options
- Digital Receptionist
- Call Queues
- Auto Attendent
- Out of Office hours routing
- Video Calling
- Music on hold
- SIP Trunk Support*
- SBC Connectivity
- Plug & Play Provisioning
- Easy Backup and Restore
- Integrated Web Conferencing
How we deliver Teams Direct Routing and Microsoft Phone System for you
We work with you to understand your business needs and design a cost effective solution, so that the right people have access to Teams Direct Routing and Microsoft Phone System
1. Establish your requirements
We discuss your requirements including which members of your team need inbound/outbound calling? Do you need features like call queues and auto attendants?
2. Add lines and numbers
Each user on teams can be supplied with their own telephone number (DDI) and all queues and auto attendents require an independent DDI. You also have the option of bringing your own lines (SIP trunks) and telephone numbers (DDIs) if required.
3. Add optional hardware
You can start making calls as soon as your system is active by using the teams desktop client, mobile apps or web application. Alternatively you can also order traditional handsets that connect to Teams with full Microsoft Teams integration.
4. Choose your setup
For larger, more complex systems we provide professional services and ongoing support. Or choose a self service setup of your phone system using our guides.