We help you navigate the entire ISDN migration process, from choosing your new solution to managing your switch over in a way that gives you no down time.
Altnernatives to ISDN
Full migration to VoIP
Given that ISDN will be completely phased out anyway most UK businesses opt to modernise their telecoms system by moving calls from ISDN to digital solutions.
Alternatives to ISDN include:
- SIP trunks
- Hosted VoIP
- Unified Communications
For cost conscious, or low call volume businesses, we deliver innovative solutions that allow them to stay on ISDN for a few more years without compromising quality.
Using gateways, we spoof the system to thinking its still connected to ISDN so a full replacement isn’t required.
The hidden benefits of life after ISDN
Most of our clients approach us looking to move away from their costly BT lines in preparation for the ISDN phase out. In the process they tend to find huge hidden benefits that were previously unachievable.
Your teams can operate beyond the desk phone
Upgrading to a digital solution means your teams can access your telecoms system without having to use a desk phone.
Reduced hardware costs
Hardware costs decrease because you can BYO hardware or use software apps to make calls.
Lower call rates
You can save money on call costs and line rental. As a cloud based service, the physical overheads are removed.
Scale and grow
SIP channels can be increased straight away, with no lengthy installation periods.
No need to dial complex number combinations to call or answer the phone. Just click the digital switchboard and answer a call.
Quality video calls
Infrastrucutre that can support high quality video calls.
Staff can use their office phone anywhere in case they can’t get into the office.
Absorb seasonal changes
You can scale easily to absorb seasonal or short-term changes.
Our ISDN Migration Process
Free Site Assessment
We provide you with a free assessment of your site to determine the suitability of moving away from traditional ISDN.
We identify your ISDN phone lines/channels and the DDI telephone numbers associated with your current ISDN service.
We recommend the best alternative solution to ISDN for your business.
Optimise or Mirror
Work with you to determine what parts of your system should be mirrored and what should be optimised and streamlined.
Make Network and Internet Ready
Where necessary we reconfigure or provide new network and internet connections ready for your new system.
2. Plan and Optimise
3. Ensure Seamless Handover
Submit ISDN Number Port
We submit a number porting request to move your BT ISDN telephone numbers (DDIs) so you’re ready from day one.
We provide your management team with information on how to manage and prepare for change.
Install Handsets & Softphones
We install your new handsets or softphones and connect them to your system.
We provide on-site or video based training resources to your staff on how to use the new system.
We provide support to help you and your people adopt the new system and get the most out of the new features.