3CX 

An all in one communications platform for businesses that need to scale.

What is 3CX?

3CX is a software based communications platform that can either be deployed on-premise or hosted in the cloud. 3CX provides you with access to voice and video services via mobile apps, a web client and IP handsets.

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High quality calls

3CX uses high quality codecs so your calls always sound great

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Excellent iOS and Android Apps

3CX mobile apps work seamlessly and securley on WiFi and 4G

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Secure

3CX proactively protects you against security threats in real-time.

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Flexibility

Make calls from any device. Seamlessly switch between handset, headset and or mobile device

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Business continuity

Use your office extension anywhere with the 3CX mobile apps and web client even if you can’t get to the office

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Use your own VoIP Provider

Choose from an ever expanding list of supported VoIP Providers

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Choice of handsets

You can choose from a range of supported IP handsets

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Cloud or on-premises hosting

Can be installed on a physical or virtual server on-premises or deployed to the cloud

What businesses benefit from 3CX?

Overall 3CX costs are usually a fraction of other solutions. However, 3CX delivers significant benefits for multi-site and multi-national businesses, or organisations looking to scale.

Multi-Site Companies

Multi-site companies benefit from having a single cloud solution so every location can connect into one telephony system instead of managing multiple expensive instances.

Multi-National Businesses

For multi-national businesses we can bridge the UK, Europe and US PBX networks to acheive dramatic cost savings through least cost routing.

Businesses Looking to Scale

Organisatons with comparatively small call volumes relative to the amount access required acheive significant efficiencies by paying for simultaneous calls rather than paying per extension. 

Book a video chat. We’ll take you through the key features of 3CX.

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These are the key features of 3CX

Non-Technical 3CX Features

  • Unlimited Extensions
  • CRM Integration
  • Voicemail to Email
  • Real Time Presence
  • Advanced Call Forwarding Options
  • Voicemail Transcription
  • Digital Receptionist
  • Office 365 Synchronisation
  • Click to Call
  • Website Live Chat
  • Call Queues
  • Wallboard
  • Listen in and Whisper
  • Hot Desking
  • Call Recording

Technical 3CX Features

  • SIP Trunk Support
  • Gateway Support
  • Extensive Codec Suport
  • Virtual Server Compatibility
  • SBC Connectivity
  • Custom FQDN
  • Plug & Play Provisioning
  • Easy Backup and Restore
  • Custom SMTP Server
  • Bridge Multiple Systems
  • Integrated Web Conferencing

How we deliver 3CX to you

We deliver 3CX on voice optimised hosting, configured to security best practices and ready for you to start making calls.

1. Choose your features 

Choose from basic calling and collaboration features, to CRM integration, call centre and risk management features. We’ll help you choose the right feature sets for your business needs.

2. Choose your system size

Choose how many simulatenous calls your business needs to make at any one time.

3. Add lines and numbers

You can bring your own lines (SIP trunks) and telephone numbers (DDIs), or you can use our lines and numbers to benefit from integrated support, high-definition codecs and increased security.

4. Add optional hardware

You can start making calls as soon as your system is live with the 3CX software apps, or you can also order tradtional handsets that connect to your hosted system.

5. Choose your setup

For larger more complex systems we provide professional services and ongoing support. Or choose a self service setup of your phone system using our video guides.

Need help choosing your setup?

3CX Feature Sets 

Standard

Unlimited extensions
Software apps
Web conferencing
Phone number (min 1)
Digital receptionist
Phone line (min 1)
Voicemail

Software or Software + Handsets
Minute bundles or pay as you go

Pro

Unlimited extensions
Software apps
Web conferencing
Phone number (min 1)
Digital receptionist
Phone line (min 1)
Voicemail

Software or Software + Handsets
Minute bundles or pay as you go

Call Management and Business Intelligence

CRM and office 365 integrations
Call queues and switchboard
Call reports and SLA management
Call recording
Voicemail transcription
Call centre features
Skill based routing

Enterprise

Unlimited extensions
Software apps
Web conferencing
Phone number (min 1)
Digital receptionist
Phone line (min 1)
Voicemail

Software or Software + Handsets
Minute bundles or pay as you go

Call Management and Business Intelligence

CRM and office 365 integrations
Call queues and switchboard
Call reports and SLA management
Call recording
Voicemail transcription
Call centre features
Skill based routing

Risk Management

Inbuilt failover and standby licences
Stop & start recordings for compliance management
Branding

Choose Your Setup Option

Self Service Setup

Our self service option will reduce your setup costs by providing you with the tools to learn and configure your own system. 

Professional Service Setup

Our professional services setup includes the installation and configuration of your telephone system, including security best practices, call routing and how to get the best out of your new system.

With over a decade of experience migrating business communications systems, we support you with:

  1. Project Management
  2. Change Management 
  3. End-user and Management Training
  4. Number Porting Management
  5. Risk Management Analysis
  6. Compliance and Security

Is 3CX right for you? Book a callback to discuss.

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