Zen Systems Blog

James Howard-Dobson

Recent Posts

Case Study: Restoring—and Reinventing—Communications for a National Charity Supporting Vulnerable People

The Challenge: From Crisis to Opportunity For organisations supporting vulnerable people, continuity of service is everything. So when a national charity—operating hundreds of supported living properties and outreach services across the UK—had their primary head office phone system taken offline by…

Case Study: Keeping Business Moving — Remote-Ready Telecoms for a Multi-Site Manufacturer & Distributor

The Challenge When the UK first entered lockdown during the COVID-19 pandemic, many businesses were suddenly forced to switch to remote work — regardless of how ready they were. For a multi-site manufacturing and distribution company supplying products across the UK, this created an immediate…

Case Study: Upgrading Telecoms for a Leading Independent School — On-Premise, On Time

The Challenge In independent schools, IT teams face unique pressure: supporting multiple departments with varying needs, managing legacy systems, and implementing upgrades during tight term-break windows. When an established UK-based independent school found its legacy PBX phone system becoming…

Case Study: Driving Digital Transformation for a Multi-Site Automotive Dealership

Overview A well-established, multi-site automotive dealership group – representing both car and motorcycle brands – needed to evolve its communication infrastructure to meet the demands of a modern, digitally connected customer base.

7 no-nonsense ways to make your boss invest in your network infrastructure

Your network infrastructure is the backbone of your organisation. Without it, your daily operations and corporate communications would grind to a halt. As such, it’s vital to prioritise the modernisation of your organisation’s current network infrastructure. However, your network is not a visible…

A Surprising Way to Call In lower costs and increased productivity: Hosted Telephony

If you want to reduce your business expenditure, then your telephone system is a good place to start. By introducing a hosted telephony solution, you could not only realise substantial cost savings but also improve your productivity and your customer service. However, it’s important to find the…

How to maximise your IT department’s productivity

If you want to double your business without a single new hire, you need to free up your existing staff from mundane tasks so they can focus on your strategic goals and scaling your business.

How to convince your boss to buy a leased line

A fibre leased line provides a premium internet connection to your business. However, as leased line costs continue to fall, an increasing number of businesses (including SMEs) are now embracing leased lines as an essential part of their day-to-day operations. So, what is a leased line? It’s simply…