We’re proud to share a major milestone.
After more than 15 years of specialising in 3CX systems, we’ve officially achieved 3CX Titanium Partner status — the highest partnership level awarded by the global business communications platform.
This places us among an elite group of providers worldwide. In the UK, there are just 13 Titanium 3CX Partners, recognised for their ability to design, deploy and support large-scale, mission-critical communications environments.
More than a badge, Titanium status reflects long-term technical depth, operational maturity, and the ability to support complex 3CX deployments at scale — consistently, and without compromise.
Titanium Partner status is awarded only to organisations that consistently demonstrate:
We’ve been a 3CX partner since 2009, progressing through every tier — Bronze, Silver, Gold, Platinum and now Titanium — by investing deeply in the platform rather than chasing short-term growth.
For our customers, Titanium Partner status translates into very practical benefits:
Many of the organisations we support operate systems with hundreds or thousands of extensions, where uptime isn’t optional. This recognition confirms that we’re built to carry that level of responsibility.
At the core of our offering is a bespoke 3CX hosting platform, designed and built in-house and hosted within a UK data centre.
High availability is standard. For organisations that need more, we design advanced resilience and disaster recovery architectures — including multi-site redundancy — that go far beyond typical hosted telephony models.
This approach has enabled us to deploy and support systems exceeding 16,000 extensions across the UK, Europe and North America.
Titanium status doesn’t change our direction — it reinforces it.
We remain fully committed to 3CX as the foundation of our communications offering and are already investing in the next phase of platform innovation to deliver measurable value for our customers.
In 2026, we’ll be introducing a new customer portal purpose-built for our hosted 3CX platform. The portal will provide real-time system visibility, proactive monitoring and intelligent alerting — giving both our customers and our engineers immediate insight into platform health, performance and availability. This will enable faster response times and further reduce operational risk.
We’re also expanding our capabilities around AI-driven voice services, including tools for generating natural-sounding voice recordings for IVRs, call flows and on-hold marketing. These tools allow customers to update messaging quickly and professionally, without studio costs or delays.
In parallel, we’re developing our own private hosted AI platform to support 3CX’s latest AI features. Unlike third-party cloud AI services, all call recordings and data will be processed entirely within our own infrastructure, using dedicated hardware and privately managed large language models. This ensures customers can benefit from advanced AI functionality while maintaining full control over data residency, privacy and compliance.
Together, these developments reinforce our long-term strategy: combining deep 3CX expertise with resilient infrastructure, intelligent automation and security-first design — delivering communications platforms that are not only powerful today, but ready for what’s next.